Privacy Policy

This privacy policy sets out how we use and protect any information that you may give us when you use this website.  

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated April 2018

What we collect:

We collect the following information:

Name

Contact information including email and home address if volunteered

Brief description of medical issues

What we do with the information we gather:

The information can be used to contact you to arrange appointments only. It is not given to anyone else for any reason

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies:

This Site does not use personal cookies.

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Links to other websites:

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not share, sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the General Data Protection Regulations. If you would like a copy of the information held on you please write to us or email us via the contact details below. If you believe that any information we are holding on you is incorrect or incomplete or you are requesting your details to be deleted, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at info@kneeandhipsurgeon.co.uk or write to us at the following address:

Derek M Lang MB.ChB. FRCS(Orth)
The Beeches Consulting centre

Mill Lane

Cheadle SK8 2PY

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email

Appointments: 0161 393 3993 Email: info@kneeandhipsurgeon.co.uk or:-Make online appointment