Contact your insurance company or if on a work scheme, your companies insurance manager
Verify your cover is valid for your required treatment.
Clarify any excess that may be required.
Request the appropriate claim form and authorisation reference.
You will need to provide your insurer with details of your proposed treatment including
the relevant hospital procedure code (E.g. W4210 - Knee Replacement) to obtain authorisation.
Your Surgeon can usually give you this.
Complete the claim form and have it signed by your GP and/or consultant as appropriate
Insurance companies will ask for the following information, so have it handy when
you contact them.
Your membership number
Your full name
Your date of birth
Your full address
The name of your GP
The name of your consultant
Proposed date of admission
The condition to which your treatment relates
The proposed surgical procedure (where applicable)